Office Hours 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays.

Register for online access or Log In to enjoy the benefits of current billing and payment information, account history, and enrollment options for paperless E-Billing, Surge Stopper, Operation Round-Up and Electronic Fund Transfer / Automatic Payments (EFT).

To contact us, please provide the information below and we will reply within 4 business days (Monday through Friday, excluding holidays). Please know if you are having a payment issue the most efficient response is to call Monday - Friday 8:00am - 5:00pm. 

(Note: To report a street light that needs repairing or a power outage, please use the Street Light Repair or Report an Outage forms. To connect a service, please call a Member service representative at 352-567-5133 ext: 6007 or click here, Service transfer & disconnect requests can be submitted using SmartHub; click on “Report an Issue/Inquiry” [top right], then select “Transfer Service” or “Disconnect Service” as a reason.)

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